The Competency Domains and Subdomains apply to trainers both in real-world classrooms and in virtual classrooms.
• Domain 1: Planning Before the Course Subdomain 1A: Review learning objectives and match them to learner and organizational needs. Subdomain 1B: Create an environment conducive to learning.
• Domain 2: Methods and Media for Instructional Delivery Subdomain 2A: Select and implement delivery methods. Subdomain 2B: Use instructional media.
• Domain 3: Instructor Credibility and Communications Subdomain 3A: Demonstrate professional conduct and content expertise. Subdomain 3B: Demonstrate effective communication and presentation skills.
• Domain 4: Group Facilitation Subdomain 4A: Establish and maintain a learner-centered environment. Subdomain 4B: Use question types and techniques effectively. Subdomain 4C: Address learner needs for additional explanation and encouragement. Subdomain 4D: Motivate and reinforce learners.
• Domain 5: Evaluate the Training Event Subdomain 5A: Evaluate learner performance throughout the training event. Subdomain 5B: Evaluate trainer performance and delivery of the course.
Karen Hyder is The eLearning Guild’s online events moderator and speaker coach. Since 1995, she has helped hundreds of individuals and teams of trainers improve their training skills and earn Microsoft Certified Trainer (MCT) and CompTIA Certified Technical Trainer (CTT+) certifications. Hyder was influential in creating CompTIA’s new CTT+e certification for synchronous online trainers. At DevLearn 2008, she will present, with Curt Valmy of CompTIA, an optional day-long pre-conference workshop, "Preparing for and Presenting Successful Synchronous Online Sessions."
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