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Conflict or Conversation?
June 16, 2009
With the end of the second quarter approaching, including an accounting of finances due to company executives, it's easy to lose touch with workplace camaraderie. But it's possible to salvage relations with co-workers, says Marcia Feola, author of "Reboot! Your Working Relationships."

In this new release, Feola offers strategies on how to effectively communicate with colleagues and employees. Conflict and differences of opinion are unavoidable, says Feola, but "with the Reboot! Method, readers can take difficult and uncomfortable moments in the workplace and turn them into productive conversations that lead to growth, creativity, and collaboration."

"Differences are normal, and addressing those differences in a productive way will lead to improved work performance and better relationships," Feola says. "Entering a conversation with curiosity and an openness to learning from the other person can create an environment of exploration and creativity."

The book is designed as a how-to manual, featuring step-by-step chapters that emphasize key concepts for memorization and application. Suggested techniques include identifying a shared goal, sharing unique
perspectives, and acknowledging another person and their
views.


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